沃尔玛验厂中质量验厂(FCCA)审核纲要（二）

2.0 Quality Management System质量管理体系
2.0.1  Factory has established Quality Management System that is appropriate to their products and procedures. 工厂建立适合产品和程序质量管理体系。
2.0.2  Workers & Supervisors are familiar to these quality policies and objectives. 工人与主管所熟悉的这些质量的政策和目标。2.0.3  Factory has documented customer complaint system and documented recall program. 工厂已记录了顾客投诉体系，并记录召回计划。2.0.4  (Critical) Factory QC team is independent from Production division. (重要)工厂QC团队是生产部门。
2.0.5  Production management and QC team discuss and work together in solving Quality issues/ concerns. (Documented) 生产管理和QC团队讨论和共同努力在解决质量问题/关注的问题。（记录）
2.0.6  Factory has systems and procedures in place to control the risk of physical, chemical and biological contamination that may damage the product and personnel as well. 工厂有制度和程序能控制物理、化学和生物风险，可能会损害产品和人员。
2.0.7  Factory conducts risk assessments to identify hazards from chemicals, raw materials, process equipments and tools. 工厂进行风险评估，以识别原材料、工艺设备和工具。料、真皮及合成、装饰及配件按批号储存。